Welcome to the Cosmic Blobs EDU Resource Center Customer Support website. This information is intended for our academic customers who require assistance with the setup and management of the Lab Pack network version of Cosmic Blobs.

For Cosmic Blobs local installation questions and support, or to submit a request for help, please visit the Cosmic Blobs product website at the following address: http://www.cosmicblobs.com/support.

Cosmic Blobs Lab Pack Overview

The Cosmic Blobs Lab Pack is a network version of our popular 3D graphics and animation program for kids. This version of the software allows technology administrators to install Cosmic Blobs on a network to expedite the loading process on multiple computers, and to manage the number of active versions of Cosmic Blobs with the number of licenses purchased by a particular organization.

Prior to purchasing the Lab Pack, we recommend you make sure that your network and client computers meet the appropriate system requirements.

Lab Pack System Requirements

• All machines involved must meet the minimum requirements for Cosmic Blobs. Note that the server will not run on Windows 98, Windows Me or Windows NT.
  
  
• The intended server must have an internet connection - our server tracks the licenses by being able to communicate with our Web site once a day.
  
• If your internet connection uses a proxy, Cosmic Blobs Lab Pack can use the proxy if you enter the proxy information on the setup screen. Please note that Cosmic Blobs Lab Pack does NOT support proxies that require Digest Authentication. If your network requires Digest Authentication, please email support@cosmicblobs.com and we will notify you when it becomes available.

Lab Pack Instruction Manual

If you require assistance with the installation of the Client, Network Server or Server Setup Control Panel components of the Lab Pack, please download the Cosmic Blobs Lab Pack Instruction Manual and read the appropriate chapter.

	Download Instruction Manual - 4MB (PDF)
	Topics
	1.  Read Me First - Very Important!!
	2.  Lab Pack Server Installation
	3.  ServerSite License Control Panel
	4.  Cosmic Blobs Client Instalation
	5.  Lab Pack FAQ's